Kasutustingimused

Effective date 28.10.2026

Welcome to bord.eu! Bord is operating the online KYC/AML Platform available on the Website www.bord.eu, which enables Clients to simplify, automize and streamline their KYC and AML processes.

These Terms govern the use of the Platform by the Clients using the Service to manage their KYC and AML procedures on the Platform. By accessing or using our Website and SaaS Platform, you agree to comply with and be bound by these Terms. Please read them carefully.

1. GENERAL DEFINITIONS

2. ACKNOWLEDGEMENT AND CONSENT

2.1 By accessing, viewing, logging-in to, or creating a Client Account on the Platform, or by using the Platform or the Services, you acknowledge and agree to be bound by these Terms.

2.2 You understand as well that by creating your Client Account on the Platform and by using the Service to invite Partners to submit KYC/AML information via the Platform, you consent to and confirm acknowledgement of the terms of processing your and your Partners’ Personal Data as stipulated in the Privacy Policy and DPA.

2.3 You acknowledge that the nature of the Service requires that Bord access and process Personal Data of the Partners you invite to perform KYC/AML processes (including your customer, investor, business partner, prospect, any other person you invite to the Platform) who do not have any contractual relationship with Bord. Bord can provide the Service to the Client and legally process the Personal Data of such Partners of the Client, if the Client as the data controller authorizes Bord as the data processor by accepting and adhering to the terms of the Data Processing Agreement annexed to these Terms.

2.4 You confirm and guarantee that at all times while using the Platform, including your Client Account, the Website and Service, you have all the necessary consents and authorizations for processing of all Personal Data that you submit to Bord. You are obliged to inform Bord immediately of the withdrawal of the consent for processing of any Personal Data submitted to Bord, of the expiry of legal grounds for processing, modification, inaccuracy or change to the submitted Personal Data.

2.5 These Terms are required to be accepted by every person (including natural and legal persons) who accesses and uses the Platform and the Service. To clarify, each Client and individual user who is accessing and/or using the Platform and the Service via its Client Account must accept and adhere to these Terms. If you do not agree with these Terms (including the Privacy Policy and DPA), you may not use the Platform, the Website or the Service, and must discontinue such use immediately. Your continued access and use of the Platform and/or the Service signifies your acceptance of these Terms.

2.6 Bord reserves the right to update, amend or replace any part of these Terms on the basis of objective reason. In case of update to these Terms, Bord will notify the Client via email or by posting the revised terms on the Website. Unless you delete your Client Account within ten (10) days, the new terms will become effective and apply to any continued or new use of our Service.

3. SUBSTANCE OF THE SERVICE

3.1 Upon acquiring a subscription and registering a Client Account on the Website, the Client gains access to and is entitled to use the Service provided and made available by Bord on the Website.

3.2 Upon registering a Client Account, you shall be entitled to create and customize according to your specific needs and requirements a KYC/AML questionnaire to verify any necessary information about your Partners. After setting up the questionnaire, you are able to invite Partners to verify their identity and fill out the questionnaire on the Platform via an automatically generated link.

3.3 After the Partner has verified their identity and filled out and submitted the questionnaire on the Platform, the information will automatically be processed by Bord and sent to the Client for review and confirmation. In the event any issues are discovered by Bord in the submitted information via automatic processing, such issues will be flagged for the Client on the Platform.

3.4 Bord uses several service providers and public databases to identify any issues in the information submitted by the Partners. This includes in particular PEP (politically exposed person), media and sanctions screening and verification of the Partner’s company data via public databases. Bord shall flag for the Client any issues discovered via automatically checking the Partners’ information against information available from public databases, however, the final verification and confirmation of the Partners’ data is ultimately the responsibility of the Client and Bord makes no representations, warranties or guarantees, whether express or implied, that the information provided by the Partner is accurate, complete or up to date, or that Bord discovers and flags all issues in the Partner’s information.

3.5 After the initial onboarding process of a Partner is completed, Bord continues to perform automatic periodic monitoring of the Partner’s information and shall flag to the Client any issues discovered via such monitoring.

3.6 Bord may update the Platform, Website and Service from time to time. This includes that Bord may freely add or change any Service at any time at its sole discretion.

4. YOUR CLIENT ACCOUNT

4.1 To use the Service, an authorized representative of the Client shall create a Client Account for the Client by submitting a registration application via the Website and providing the requested information, including company name, representative name, email address, password and other relevant details. To authenticate your Client Account, we may require you to go through our KYC process and provide additional information as necessary.

4.2 A representative may create a Client Account and enter into these Terms on behalf of a Client if they confirm that they have full legal authority to represent and bind the Client to these Terms. The Client must have full legal capacity in order to use the Services. Upon successful registration, the authorized representative shall be granted access to the Client Account, which holds the admin rights regarding management of the use of the Platform and the Service by the Client and its personnel.

4.3 Bord reserves the right to reject your registration application or deactivate your Client Account upon our own discretion at any time and without an obligation to justify our decision.

4.4 After completion of the registration application, you will be asked to accept these Terms. By doing so, you confirm that any information submitted by you upon registration is true, accurate and complete, and you consent to use the Platform, Website and Service in compliance with these Terms. The agreement between you and Bord for the use of the Platform and Service shall become effective as of you accepting these Terms. For the avoidance of doubt, you can use the Platform and Service only if you have accepted these Terms. If you do not accept these Terms, your application to register a Client Account shall be declined and your data thereof shall be deleted.

4.5 You will be able to edit your Client Account information at any point by adding, removing or altering any data. While using the Service, the Client shall provide accurate, complete, true and up-to-date information. We reserve the right to restrict your right to use the Platform, Website and Service if we have reason to believe that editing of your Client Account derives from an unethical or unfair purpose, or information provided by you is misleading, inappropriate or unsuitable.

4.6 You understand and agree that you are responsible for and will safeguard your log-in credentials, including your log-in password and you will supervise and be completely responsible for any use of the Service with these log-in credentials, including by any and all of your authorized users. You must treat user identification code, password and any other security information as confidential. You must not disclose it to any third party. If you know or suspect that the security of your Client Account has been compromised, you must promptly notify Bord at info@bord.eu.

5. USE OF THE SERVICE

5.1 After you have created your Client Account, accepted these Terms and acquired a subscription on the Website, you may start using the Service. The Platform and Service can only be used by logging in to your Client Account on the Website.

5.2 Please be informed that Bord has access to any information submitted by you or the Partners via the Platform. Bord will not disclose information received from you or the Partners in connection with the Service to third parties, however, Bord shall bear no liability for the loss, damage or negligent transmission of information to any third party.

5.3 It is your sole responsibility to ensure that your use of the Platform, Website and Service complies with all applicable laws. Bord will not be responsible and/or liable in the event of your non-compliance. You are also responsible for ensuring that all users who access the Platform and Service through your Client Account are aware of these Terms, and that they comply with them.

5.4 Bord reserves the right at its sole discretion to decline or refuse your access to the Platform or Service at any time and for any reason, including, but not limited to, in case of breach of these Terms.

5.5 If you wish to close your Client Account, it can be done by logging into your Client Account, navigating to the account settings page and selecting “Close my account”. Your account will be closed immediately after the request is received and processed by Bord.

6. PRICING AND PAYMENT

6.1 To use the Service, a Client must acquire a subscription for the Service and pay a monthly or yearly subscription fee to Bord in accordance with the acquired subscription plan. Bord shall invoice any subscription fees according to the payment plan chosen by the Client.

6.2 The pricing terms and prices available for the Service, including subscription fees and plans, are available upon request by contacting Bord via email info@bord.eu.

6.3 Upon acquiring a subscription plan and using the Service, the Client accepts the obligation to pay Bord the subscription fees at the rates determined in the pricing terms made available to the Client at the time of such acquisition.

6.4 Bord reserves the right to change its prices at any time, provided that any such changes shall be notified to the Client via email or by publishing the changes on the Website.

6.5 You agree to pay all subscription fees required in full for use of the Service, which are exclusive of value added tax (VAT). You will be liable for and will reimburse Bord for all sales, VAT or other taxes imposed in connection with or arising from the provision of the Service.

7. RESPONSIBILITIES

7.1 By using the Platform and Service, the Client acknowledges and agrees that they are solely responsible for:

7.1.1 the use of the Service by all users in the Client’s company or organization;

7.1.2 the verification and confirmation of all information submitted and provided by the Partners via the Platform;

7.1.3 abiding by these Terms and ensuring that all of the authorized users in the Client’s organization abide by these Terms;

7.1.4 obtaining and maintaining all computer hardware, software and communications equipment needed to use the Platform, the Website and the Service, and for paying all access charges (e.g. ISP, telecommunications) incurred during such use;

7.1.5 payment in full of the fees for all subscriptions acquired.

8. NO UNLAWFUL OR PROHIBITED USE

8.1 You must abide by these Terms and expressly agree that you will not use the Platform or the Service to do any of the following which is strictly prohibited:

8.1.1 use the Platform or Service in any way that breaches any applicable local, national or international laws or regulations;

8.1.2 harass, abuse, stalk, threaten, defame, or otherwise infringe or violate the rights of others (including privacy, publicity and proprietary rights);

8.1.3 misrepresent your identity or impersonate any person or entity, including, but not limited to, any Bord personnel;

8.1.4 engage in unlawful, fraudulent, misleading or deceptive business practices;

8.1.5 send content that may be deemed as unsolicited or unauthorized advertising, promotion, junk mail, spam, pyramid schemes, chain letters or any other form of solicitation, or fail to comply with applicable privacy and communications laws;

8.1.6 cause damage or disruption, including:

8.1.6.1 introduce or attempt to introduce viruses or any other harmful computer code, files or programs that interrupt, destroy or limit the functionality of the Platform, Website or Service;

8.1.6.2 attempt to hack into, damage, disable, overburden, or impair Bord’s servers or networks or disrupt, disable or otherwise impair the proper working of the Platform, Website or Service, including but not limited to any acts of reprogramming, decoding and tampering;

8.1.6.3 engage in any activity that shall cause or encourage damage or harm of any kind against Bord, or any group or individual;

8.1.6.4 change, edit, translate, adapt, disassemble, decompile or reverse engineer any software programs or scripts used by Bord in connection with the Platform, Website or Service;

8.1.6.5 in any way diminish the quality of, interfere with the performance of, or impair the functionality of the Platform, Website or Service;

8.1.6.6 fail to comply with or disobey any requirements, procedures, policies or regulations of Bord related to the Platform, Website or Service;

8.1.7 gain unauthorized access, including:

8.1.7.1 attempt to gain unauthorized access to the Bord computer network or to any Client Account;

8.1.7.2 use technology or other means to access unauthorized content or non-public information including without limitation, the use of “bots,” “spiders,” or “crawlers”;

8.1.8 conduct unlawful and criminal behavior, including:

8.1.8.1 engage or encourage others to engage in conduct that would constitute a criminal offence, or that would violate applicable laws and regulations;

8.1.8.2 use the Platform, Website or Service in any way that constitutes or violates any law or regulation, and you specifically agree to comply with all applicable laws regarding the transmission of data from the jurisdiction, which governs your activities;

8.1.8.3 misuse of the Platform, Website or Service for illegal or unauthorized purposes.

8.2 You are responsible for configuring your information technology, computer programs and platform in order to access the Platform, Website and Service. You must use virus protection software. You must not misuse the Platform, Website and Service by knowingly introducing viruses, trojans, worms, logic bombs or other material, which is malicious or technologically harmful. You must not attempt to gain unauthorized access to the Platform or the Service, the server on which the Website is stored or any server, computer or database connected to the Platform and the Website. You must not attack the Platform and the Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence. Bord will immediately report any such breach to the relevant law enforcement authorities and disclose your identity to them, if known to Bord. In the event of any such breach of this clause 8.2, your right to use the Platform, Website and Service will cease immediately.

8.3 Failure to comply with any provision of this clause 8 or any other provision of these Terms constitutes a material breach of these Terms upon which you are permitted to use the Platform, Website and Service. When a material breach has occurred, Bord may at its sole discretion take any or all of the following actions:

8.3.1 immediate, temporary or permanent withdrawal of your right to use the Platform, Website and Service;

8.3.2 deletion or deactivation of your Client Account and cancellation of your subscription;

8.3.3 immediate, temporary or permanent removal of any information uploaded/transmitted by you or your Partners via the Platform, Website or Service;

8.3.4 initiate legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;

8.3.5 further legal action against you;

8.3.6 disclosure of such information to the law enforcement authorities as Bord reasonably feels is necessary.

8.4 Bord excludes liability for actions taken in response to your breach of these Terms. The remedies described in these Terms are not limited, and Bord may take any other action that it reasonably deems appropriate.

9. INTELLECTUAL PROPERTY

9.1 All trademarks, service marks, graphics and logos of Bord used in connection with the Platform, Website and Service are the property of Bord. Other trademarks, service marks, graphics and logos of any third party are the trademarks of their respective owners. No marks may be copied, imitated or used, in whole or in part, without the prior written consent of Bord or the consent of the applicable trademark holder.

9.2 All copyrights, trademarks, patents, trade secrets and other intellectual property rights contained in the Platform, Website and Service (including software, source code) are the sole property of Bord or its licensors, each of whom reserves all rights with regard to such intellectual property. Bord hereby grants you a world-wide, non-exclusive and non-transferable license to use the Platform, Website and Services on the terms and conditions stipulated in these Terms.

9.3 You must not use any part of the proprietary material in the Platform, Website or Service for commercial purposes without obtaining a license to do so from Bord or its licensors.

9.4 If you print off, copy or download any part of the Platform, Website or Service in breach of these Terms, your right to use the Platform, Website and Service will cease immediately and you must, at Bord’s decision, return or destroy any copies of the material you have made.

10. DATA PROTECTION AND PRIVACY

10.1 Any Personal Data of the Client and users in the Client’s organization, including any of the Client’s authorized representatives and personnel, which is provided to Bord through the use of the Platform, Website or Service, will be processed and used in accordance with the Privacy Policy.

10.2 You acknowledge that the nature of the Service requires that Bord access and process Personal Data of your Partners that you engage via the Service, who do not have any legal relationship with Bord. Bord can only provide the Service to you and legally process the Personal Data of your Partners if you as the data controller authorize Bord as the data processor in accordance with the terms of the Data Processing Agreement. By accepting these Terms and/or using the Service to process the Personal Data of any Partner, you agree to be bound by and adhere to the terms of the DPA and appoint Bord as a processor of your Partner’s Personal Data. Bord shall process the Personal Data of your Partners only in connection with providing the Service and in accordance with the DPA.

10.3 You also acknowledge that under applicable law, some Personal Data can be processed without your consent and that Bord reserves the right to undertake such processing when appropriate.

11. THIRD PARTY WEBSITES

11.1 The Platform, Website or Service may contain links to websites, which Bord does not control and which are operated by third parties. If you access third party websites, you do so at your own risk. Bord is not responsible, directly or indirectly, for the content of third-party websites or any damage or loss caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such website.

12. DISCLAIMER AND LIABILITY

12.1 The Platform, Website and Service shall be provided on an “as is” and “as available” basis. To the maximum extent permitted by law, Bord excludes all warranties, conditions, representations or other terms of any kind, which may apply to the Platform, Website or Service, including that the Platform, Website or Service are suitable for your intended use, error-free, fault-free, reliable, timely, entirely secure, virus-free or available. Any representation, condition or warranty, which might be implied or incorporated into these Terms by statute, common law or otherwise, is excluded to the fullest extent permitted by law. Bord is dependent on the reliability of the internet and your use of your own device to access the Platform, Website and Service, and therefore Bord makes no guarantees as to the outcomes or results in using the Platform, Website or Services. Although Bord does everything that it can to keep disruptions to a minimum, the Platform, Website or Service may be from time to time temporarily suspended to carry out maintenance and support work and for other purposes as appropriate.

12.2 The Service shall be provided at a professional level of quality conforming to generally accepted industry standards and in compliance, in all material respects, with all applicable laws, regulations and rules. Bord will make its best efforts to maintain the Platform, Website and Service, and provide necessary support to the Clients and authorized users in their organizations.

12.3 The Service facilitates the requesting of KYC/AML related information from the Partners and verification of such information. While Bord does automatically check the information submitted by the Partners against information available via public sources, Bord does not manually check the Partners’ information and does not make any warranties or give any guarantees that all errors and issues in the Partners’ information are discovered or flagged by Bord. It is ultimately the Client’s sole responsibility to carefully inspect, verify and confirm any information submitted and provided by their Partners before making any decisions about engaging, entering, proceeding with or terminating any legal relationship with such Partners.

12.4 Bord will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Platform, Website or Service. Further, Bord shall not be liable for the acts, omissions or cessation of services by any third parties.

12.5 Bord shall not be liable for any cost, expense, loss of income, revenue or business arising from any circumstance, which is beyond our control, including but not limited to delays, losses, errors or omissions resulting from system or power failure, unavailability or failure of any telecommunications or other data transmission system or internet facilities, fire, flood, earthquake, elements of nature or acts of God, acts of war, terrorism, strike, governmental restrictions, change in any law or regulation.

12.6 Although Bord implements electronic and physical security to reduce the risk of improper access or manipulation of data, Bord cannot guarantee the security or integrity of data and shall have no liability for breaches of security, integrity or interception in transit, nor for any damage to your computer or other property that is the result of your use of the Platform, Website or Service.

12.7 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BORD OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES, BUSINESS INTERRUPTION OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA, SALES, BUSINESS, GOODWILL, REPUTATION, REVENUE, PROFITS OR ANTICIPATED SAVINGS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE PLATFORM, WEBSITE OR SERVICE, WITH THE DELAY OR INABILITY TO USE THE PLATFORM, WEBSITE OR SERVICE, THE PROVISION OF OR FAILURE TO PROVIDE THE PLATFORM, WEBSITE OR SERVICE, OR FOR ANY INFORMATION OR OTHER CONTENT OBTAINED THROUGH OR OTHERWISE ARISING OUT OF THE USE OF THE PLATFORM, WEBSITE OR SERVICE. IF YOU ARE DISSATISFIED WITH THE PLATFORM, WEBSITE OR SERVICE, OR WITH ANY OF THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE PLATFORM, WEBSITE AND SERVICE.

12.8 Subject to clause 12.7 above, the total liability of Bord to you in respect of all losses arising under these Terms in connection with the Services, whether in contract, tort (including negligence), breach of statutory duty or otherwise, shall in no circumstance exceed the total amount of service fees paid by you under these Terms.

12.9 Nothing in these Terms excludes or limits the liability of Bord for death or personal injury, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

13. INDEMNIFICATION

13.1 You agree to defend and indemnify Bord from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature, including but not limited to reasonable legal and accounting fees, that arise from or relate to your use or misuse of, or access to, the Platform, Website and/or Service, or otherwise from your violation of these Terms, or infringement by you, or any third party using your Client Account, of any intellectual property or other right of any person or entity.

14. MODIFICATION AND TERMINATION

14.1 Bord may modify these Terms or terminate your use of the Platform, Website or Service at any time at its sole discretion. Bord reserves the right to modify, suspend, or discontinue any part, aspect, feature or functionality of the Platform, Website or Service at any time for any reason without prior notice. Your continued use of the Platform, Website or Service shall be deemed to be your acceptance of any modified or updated Terms, including any changes in the pricing terms of Service.

14.2 Bord reserves the right to terminate your use of the Platform, your Client Account, the Website and Service at any time for any reason, including but not limited to a violation of these Terms, which shall be determined at the sole discretion of Bord. Bord shall have no obligation to you after any termination.

14.3 Upon termination for any reason, the rights and licenses granted to you herein shall terminate and you must immediately cease using the Platform, Website, your Client Account, and the Service. The Client’s obligation to pay all Service fees due and payable before suspension or termination of the Service shall continue after suspension or termination of the Service.

15. GOVERNING LAW, JURISDICTION & SEVERABILITY

15.1 These Terms shall be governed by the laws of Estonia and any dispute or claim arising out of or in connection with its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of Estonia.

15.2 The Courts of Estonia shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with the Terms. If any provision of these Terms is deemed or becomes invalid for any reason, the validity of the other provisions shall not be affected.

16. CONTACT INFORMATION

16.1 If you have any questions about these Terms, please contact us at info@bord.eu.